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Quality medical care begins with skilled, experienced and caring professionals. All volunteer medical professionals will be screened to assure they have appropriate credentials, licenses and continuing medical education necessary to practice safely and with a high degree of professionalism.

Moreover, all volunteer – both medical and non-medical – will receive training and orientation prior to beginning their service at the Clinic in order to maintain a safe environment, high quality medical care, and a caring atmosphere for all patients visiting the Clinic.

Community of Hope Health Clinic will participate in and comply with the Free Clinic Federal Tort Claims Act (FTCA) Medical Malpractice Programs described in Section 194 of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the effect of which will provide the Clinic’s volunteer health care professionals with immunity from medical malpractice lawsuits resulting from their subsequent performance of medical, surgical or related functions within the scope of their work at the free clinic. In other words, claimants alleging acts of medical malpractice by the volunteer health care professional will be required to file any claims against the United States of America (as opposed to against the volunteer individually), and payment of any claim is subject to Congressional appropriations for the program.


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